 
                    
                        This is an example of a success message if one is ever needed.
                    
                 
                
                     
                    
                        This is an example of an error message if one is ever needed.
                    
                 
                
                     
                    
                        This is an example of an informational message if one is ever needed.
                    
                 
                
                     
                    
                        This is an example of a warning message if one is ever needed.
                    
                 
             
            
            
                
                 
                
                
                    
                    
                    
                        Action:
Family Health Stress
                     
                    
                    
                    
                        Status:

 Complete
 
                    
                 
                
                    last login: 9/13/2019 10:45 AM
                    grade: B
                    success score: 3 

 
                    
                    
                        
Jer’s mother has been in the hospital for the last few weeks and it has causes some stress that has limited Jer’s abililty to get his school work completed in a timely manner. 
View all notes  
                     
                 
                 
                
                
                    
                    
                    
                        Action:

 Video Chat about resources for time management
 
                    
                    
                    
                        Status:

 Pending
 
                    
                 
                
                    last login: 10/110/2019 11:32 PM
                    grade: B
                    success score: 3 

 
                    
                 
                 
                
                
                    
                    
                    
                        Action:
WhatsApp chat about ways to help with time management to bring grade up
                     
                    
                    
                    
                        Status:

 Complete
 
                    
                 
                
                    last login: 109/11/2019 3:07 PM
                    grade: B
                    success score: 3 

 
                    
                    
                        
Had a good chat with Jer about the issues he’s having with time management that has caused his grade to drop. Setup a time to chat later today on WhatsApp. Will most
                        likely setup an appointment to talk about more details and resources available to him. 
View all notes  
                     
                    KSAB: This is the KSAB note the Mentor left in the activity.
                    Summary: This is the summary the Mentor left in the activity. It may have been emailed to the student.
                    Follow-Up: This is the follow-up the note the Mentor may have left in the activity.
                 
                 
                
                
                    
                    
                    
                        Action:

 Check up on reason for grade dropping
 
                    
                    
                        Track:

 Yes
 
                    
                        Status:

 Complete
 
                    
                 
                
                    last login: 10/09/2019 7:17 AM
                    grade: B
                    success score: 3 

 
                    
                    
                        
Had a good chat with Jer about the issues he’s having with time management that has caused his grade to drop. Setup a time to chat later today on WhatsApp. Will most
                        likely setup an appointment to talk about more details and resources available to him. 
View all notes  
                     
                    KSAB: This is the KSAB note the Mentor left in the activity.
                    Summary: This is the summary the Mentor left in the activity. It may have been emailed to the student.
                    Follow-Up: This is the follow-up the note the Mentor may have left in the activity.
                 
                 
                
                
                    
                    
                    
                        Action:
CRM Trigger: Grade Drop
                     
                    
                    
                    
                        Status:

 Complete
 
                    
                    
                 
                
                
                 
                
                
                    
                    
                    
                        Action:
Mentor Status Change: Not at Risk
                     
                    
                    
                    
                        Status:

 Complete
 
                    
                    
                 
                
                
                 
                
                
                    
                    
                    
                        Action:

 Time Management Resources
 
                    
                    
                        Track:

 Yes
 
                    
                        Status:

 Complete
 
                    
                 
                
                    last login: 9/13/2019 5:59 AM
                    grade: B
                    success score: 3 

 
                    
                    
                        
Had a good chat with Jer about the issues he’s having with time management that has caused his grade to drop. Setup a time to chat later today on WhatsApp. Will most
                        likely setup an appointment to talk about more details and resources available to him. 
View all notes  
                     
                    KSAB: This is the KSAB note the Mentor left in the activity.
                    Summary: This is the summary the Mentor left in the activity. It may have been emailed to the student.
                    Follow-Up: This is the follow-up the note the Mentor may have left in the activity.
                 
                 
                
                
                    
                    
                    
                        Action:
Introduction to BYU Pathway Mentoring 
                     
                    
                    
                        Track:

 Yes
 
                    
                        Status:

 Complete
 
                    
                 
                
                    last login: 9/13/2019 10:45 AM
                    grade: B
                    success score: 3 

 
                    
                    
                        EMAIL BODY:
                        Hello Jeremiah,
                        My name is Stephen and I have been assigned as your Mentor for your PathwayConnect program. I’ll be giving you a call later today to introduce myself and to discuss a time we can
                        set an appointment about course advising. In the meantime, I have attached a PDF document that gives a little more details about how the BYU Pathway mentoring program works.
                        I look forward to chatting with you.
                        Sincerely,
                        Stephen Service
                        BYU Pathway Mentor
                    
                    
                 
                 
                
                
                    
                    
                    
                        Action:
Assigned to Mentor: Admin Account, Pathway CRM
                     
                    
                    
                    
                        Status:

 Complete